🔎 What information do we collect?

When you interact with Everyday Health Co—whether through our website, by phone, or as a patient—we may collect the following types of information:

• Contact details: name, email address, telephone number, mailing address.
• Appointment information: preferred provider, appointment date and time, reason for visit.
• Health‑related information: symptoms you describe, medications you list, relevant medical history you choose to share through our forms or during scheduling.
• Account and form details: information submitted through contact forms, intake forms, or other questionnaires (for example, via Fillout forms or similar tools).
• Payment‑related information: limited billing details needed to process payments, if applicable (payment information may be processed through secure third‑party providers).
• Technical data: IP address, browser type, device information, and usage data collected via cookies or similar technologies to help us improve our website.

We only collect information that is relevant to providing our services, improving your experience, and operating our clinic.

🧾 How do we collect information?

We may collect information about you whenever you interact with us, including when you:

• Fill out forms on our website, such as contact, consultation request, or intake forms.
• Schedule an appointment through our online booking system (for example, via Tebra/Kareo or another scheduling platform).
• Communicate with us directly by phone, email, text message, or in person.
• Use our website, which may automatically collect technical data through cookies, analytics tools, and similar technologies.
• Are referred to us by another healthcare provider or service, where permitted and appropriate.

Any health‑related or personal information you provide is collected knowingly and voluntarily by you.

🔐 Confidentiality & data security

We understand that your health and personal information is sensitive.

• We use reasonable administrative, technical, and physical safeguards to help protect your information from unauthorized access, use, or disclosure.
• Access to your information is limited to authorized staff and service providers who need it in order to provide care, manage appointments, process payments, or operate our practice.
• We may use trusted third‑party vendors (such as hosting providers, form platforms, or scheduling systems) to help us deliver services. Where we do, we seek to work with vendors who take privacy and security seriously.
• Our website may contain links to other sites. We are not responsible for the privacy practices of websites not owned or managed by Everyday Health Co.

Nothing on this page replaces the protections that may apply to your medical records under applicable healthcare privacy laws; those protections continue to apply where relevant.

📩 Your choices, questions, and complaints

If you have questions about this Privacy Policy, want to update your information, or have concerns about how your information is being used, you can contact us at:

• Email: [insert clinic email, e.g., hello@everydayhealthco.com]
• Phone: [insert clinic phone number]
• Mailing Address: [insert clinic address]

If you contact us with a privacy‑related question or complaint, we will:

1. Review your inquiry and any details you provide.
2. Investigate whether our procedures have been followed correctly.
3. Respond to you with an explanation or any steps we may take to address your concern.

We recommend checking this page periodically, as we may update this Privacy Policy from time to time to reflect changes in our services or applicable requirements.